We ship via U.S. Postal Service Priority mail. This should have your tea to you in 3-5 business days. We are not responsible for late, damaged or lost parcels. If you are concerned about the delivery or condition of your parcel, please contact your local postmaster.
UPS Next Day Air, 2nd Day Air, 3 Day Select, US Postal Service Express and Insured Mail are available. If you would prefer one of these services, please place your order by phone rather than online.
Currently, we only ship internationally to Canada. Please makes sure to note that the shipping destination is Canadian when filling out the order information.
We do not charge "Handling".
Tea products cannot be returned for obvious safety reasons. If we ship you the wrong tea, we'll send you the correct replacement at no charge to you.
Undamaged and unused accessories can be returned for a full refund or credit. We will not ship you substitute items/alternates unless you request that we do so.
We make every effort to keep your information secure. We do not share our records with anyone, period! We respect your privacy as our own.
On n' existe que pour servir les feuilles
(one only exists to serve the leaves)
612.871.5148 (Local) or 888.871.5148 (Toll Free) or 612.874.0239 (Fax)
We are experiencing technical issues with our shopping cart. We are working on replacing the system and will return to normal service as soon as possible. If you would like to place an order, we will be happy to serve you over the phone.
Please call us at 888.871.5148 or 612.871.5148.